Privacy Policy
Last Updated: April 30, 2024
At Cyber Enterprises, we value your privacy and are committed to protecting your personal data in compliance with the Digital Personal Data Protection (DPDP) Act of India. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us or our clients via our WhatsApp Marketing services and website.
1 Information We Collect
We may collect the following information when you interact with our WhatsApp services or website:
• Contact Details: Name, phone number, and email address.
• Inquiry Data: Information you provide when asking about our services (e.g., school admissions, solar installations).
• Usage Data: Details of your interactions with our automated WhatsApp flows (e.g., button clicks, message read status).
2 How We Use Your Information
We use the collected data for the following purposes:
• Communication: To provide instant automated responses to your inquiries on WhatsApp.
• Service Delivery: To share brochures, fee structures, and promotional materials as requested by you.
• Lead Management: To help our clients connect with interested prospects.
• Compliance: To maintain records of user consent (Opt-ins) as required by Meta and Indian law.
3 WhatsApp Communication & Consent
• Opt-in: We only send marketing messages to users who have provided explicit consent via website forms, ads, or by messaging us first.
• Opt-out: You can stop receiving messages at any time by replying with "STOP" or "UNSUBSCRIBE".
• 24-Hour Window: We adhere to Meta’s policy of responding within 24 hours of a user-initiated message.
4 Data Sharing and Security
• No Data Selling: We do not sell, rent, or trade your personal data to third-party data brokers.
• Service Providers: We share data only with verified Business Solution Providers (BSPs) and Meta.
• Security: We implement industry-standard encryption to protect your data from unauthorized access or breaches.
5 Your Rights
Under the DPDP Act, you have the right to access and review data, request corrections, request deletion, and withdraw consent at any time.
6 Contact Details
For questions regarding personal data access, deletion, or cookie structures, reach out to us at:
Cyber Enterprises
184 / 12E, Hospital Road, Cuddalore – 607001, Tamil Nadu.
Email: support@cyberad.in
WhatsApp: +91-89256-93013